Self-service for Parking Cards

Aims of the project:

• To simplify the purchase of long-term parking cards.
• To eliminate the need to visit the customer service centre physically.

Results of the project:

• The new parking system also brings benefits to residents and subscribers. They can now purchase parking cards via the customer self-service at parkingplzen.cz.
• This self-service system allows the applicant to purchase a virtual residential or subscriber parking card from the comfort of their home or office with only one condition – the applicant must be the owner or responsible person of the vehicle for which the card is purchased. There is no need to apply in person at the PMDP (Customer Service Centre of the Pilsen City Transport Company at Denisovo nábřeží). The e-shop website also remotely verifies the identity of the applicant and in some cases the vehicle in the register, therefore the e-shop can only be used by applicants in the role of the owner or responsible person of a vehicle. In addition, if the resident or subscriber parking card is purchased electronically, the e-shop sends an e-mail notification of the end of the subscription period.